Orikami
Lab Is

Intent focuses on collaborative articulation of the client's vision and challenges. At the early stage of the process, we curate and map a tailored team, drawing from our core resources and specialist network, and/or strategic partners, based on the specific requirements of the project. We utilize facilitated conversations and workshops to establish a shared understanding of the project's context.

This collaborative process involves:

/ Understanding the client's core business motivations and desired future state

/ Reviewing previous work to identify ambiguities and build upon existing foundations

/ Defining essential project parameters, including constraints, objectives, and timelines

/ Exploring the potential for generating innovative design solutions

This is essential for reframing the project vision and approach in collaboration with the client, ensuring our partnership delivers meaningful impact in alignment with strategic goals.

Following the framing and clarification of Intent, we conduct in-depth research to understand the needs and contexts of stakeholders. Utilizing our diverse research methodologies, detailed within our Research & Foresight service area, we gather and analyze insights into user behaviors, motivations, and lived experiences. Our research work extends to the assessment and evaluation of lessons learned to inform future strategies.

These insights serve as the foundation for developing evidence-informed strategic directions, guiding the implementation of initiatives and processes across all formats and channels. To ensure our work is both effective and equitable, we place a strong emphasis on the inclusion of users and communities, incorporating diverse voices to shape the design and drive positive impact.

The crucial Impact phase involves the collaborative design of ideas, strategic pathways, and structured frameworks. This co-creation process ensures that all parts of the client's organization have a sense of ownership and can see their strategic priorities addressed within the range of potential solutions.

We believe that the value lies in exploring the full spectrum of what's possible. To maximize impact, we focus on scalability and cost-effectiveness.

This includes:

/ Facilitating brainstorming sessions to generate innovative ideas and explore various approaches based on the uncovered intent and insights

/ Constructing structured frameworks to provide a foundation for developing solutions, from quick wins to long-term, future-proof models

/ Developing pilots to validate direction and refine approaches

Ultimately, we are committed to designing impactful possibilities and future-proof models that are grounded in a deep understanding of the client’s and citizens’ needs.

The Implementation phase is critical for translating strategic visions into results, whether it's tangible through service design, experience transformation, or intangible through behavioral nudges or the development and execution of government-led initiatives.

Orikami Lab provides clients with the expertise to establish, oversee, and optimize the processes necessary to realize the intended impact. This is achieved through our diverse capabilities reflected in our network of specialists and partners, which span multiple design streams and include overseeing the application of AI and other immersive technologies to enhance solutions.

Our comprehensive implementation process includes:

/ Continuous review and adaptation, incorporating stakeholder feedback to ensure alignment with policy goals and user needs.

/ Iterative development and refinement of initiatives and platforms, with a focus on experience and accessibility.

/ Strategic deployment and rollout planning, considering change management, training, and long-term sustainability.

/ Rigorous testing and quality assurance measures across all work streams to ensure successful delivery and minimize disruption.

This approach ensures the effective delivery of both strategic initiatives and technology-driven solutions, meeting the diverse needs of government and other stakeholders.

Innovation is defined by how well it addresses the needs of citizens today and in the future. It can be simple in its execution but evolutionary in its impact.

In the course of our work, we collate insights and recommendations that consider future scenarios to inform current strategic decisions. Whether it's vision building, exploratory research, or brainstorming, our work incorporates a 'landscape of tomorrow' perspective, fueled by our foresight capabilities.

It focuses on considering future possibilities by employing a range of tools and methods to help organizations identify and capitalize on untapped opportunities, including:

/ Forecasting and scenario planning to identify future trends and scenarios

/ AI consultancy for governance, integration, and roadmap generation

/ Ideation and collaborative concept generation workshops

/ Market and technology landscape analysis